What are Managed Services?

“Managed Services” is the practice of outsourcing day-to-day IT management and Computer Tech Support to an outside party.

The Managed Service Provider (MSP) will at least remotely monitor and manage your IT infrastructure and will address most of the warnings and issues before they become a threat or become a bigger problem.

There are other services that the MSP(s) can add to the monitoring, like Backup, Antivirus and more for an additional cost.

The Advantages of Managed Services

When I talk to business owners about Managed Services, many have the preconception that Managed Services are only for big corporations.

The truth is that especially small businesses are less likely to have a dedicated IT person on staff to monitor and promptly correct issues on each system.  More often, if there is a tech person in the business, that tech will “react” when something stops working.   (Break-Fix model) .   By choosing to subscribe to the monthly service provided by an MSP, a business can limit downtime, reduce IT and labor costs, and be able to plan for IT on a budget.

Some of our managed services include:

  • Remote Monitoring and Maintenance
  • Technical Support
  • Cloud Solutions
  • Help Desk service
  • Hosted PBX (Business Phone system)

Fix your IT budget

Predictable costs with a flat-rate service plan!

With Managed Services,  accountability is shifted to the IT services provider (MSP).  You do not pay more when your OS  network is down or a server fails.  No matter how costly the resolution to a technology-based problem is, you still pay a flat monthly fee.

Reduce Costly Downtime

Ensure your employees can focus on their task, and not your IT!

It is through a proactive approach that businesses can reduce, possibly eliminate, unexpected IT costs.  Since we catch most problems before they occur with our remote monitoring tool, there is no interruption of service and no downtime.  We eliminate surprise computer repair costs that will most likely result in more attractive numbers on your bottom line.

Protect and secure your data and ensure your business continuity with our proactive methods of business safety.

Get dependable, reliable computer support services and IT consulting for your small business:

Call us now at 813-699-9249