What are Managed Services?

“Managed Services” is the practice of outsourcing day-to-day IT management and Computer Tech Support to an outside party.

With new technology being introduced daily, each business has to make sure users are trained to utilize that new technology and if no technical help is available, would have to find the way to correct problems when they arise.  From hiring and training employees to successfully manage these systems to keep them updated, it’s a difficult task.  That’s why more businesses are investing in managed services to keep their devices functional and secure.

The Managed Service Provider (MSP) will remotely monitor and manage your IT infrastructure and will address most of the warnings and issues before they become a threat or become a bigger problem.

The Advantages of Managed Services

When I talk to business owners about Managed Services, many have the preconception that Managed Services are only for big corporations.

The truth is that especially small businesses are less likely to have a dedicated IT person on staff to monitor and promptly correct issues on each system.  More often, if there is a tech person in the business, that tech will “react” when something stops working.   (Break-Fix model) .   By choosing to subscribe to the monthly service provided by an MSP, a business can limit downtime, reduce IT and labor costs, and be able to plan for IT on a budget.

Some of our managed services plans include:

  • Remote Monitoring and Maintenance
  • Technical Support
  • Managed backup and antivirus
  • Cloud Solutions
  • Help Desk service
  • Hosted PBX (Business Phone system)

Fix your IT budget

Predictable costs with a flat-rate service plan!

With Managed Services,  accountability is shifted to the IT services provider (MSP).  You do not pay more when your OS  network is down or a server fails.  No matter how costly the resolution to a technology-based problem is, you still pay a flat monthly fee.

Get dependable, reliable computer support services and IT consulting for your small business:

Call us now at 813-699-9249