All customers must abide by the following Terms and Conditions of service:
WEB HOSTING SERVICE AGREEMENT
This document is
provided as a quick reference and explanatory guide to
our policies. The language contained within is not to be
construed as legally binding; merely as descriptive
guide of the contents of the fully-worded service
agreement document.
- Site Content
Adult Content
Adult Content produces too much bandwidth for us to
provide services to - it is no surprise that hosting
services for these kind of sites cost in the hundreds of
dollars a month. We not wish to be in this area of the
web services industry and it our prerogative to refuse
or cancel service to sites of this nature.
Please note: 123Tech, Inc. is not in the business of
censorship, and our policy against adult sites is based
on the traffic generated by these sites in comparison to
our fees, not by any prudish desire to keep the internet
G-rated. Feel free to contact us with some examples if
you are unsure whether your site violates this policy.
Illegal Content
Files that violate copyright or other federal laws are
grounds for instant termination of service. This
expressly includes:
- Copyrighted Software ("Warez")
- Copyrighted Media (MP3 files of commercial recordings,
etc)
- Proprietary Computer information (e.g. stolen password
files)
- Abuse & Illegal Activities
Any incident of server abuse is grounds for immediate
and unconditional account termination. Common examples
of abusive practices are listed below and Beachcomber
Creations reserves the right of interpretation as to
what constitutes abusive practices. In short - if you
are unsure that your actions may be perceived as an
abuse of service, contact 123Tech, Inc. directly to
check with us before proceeding.
Ignorance of the consequences of your actions will not
protect you from liability.
You will be charged a $200.00 site clean-up fee for any
abuse of the terms listed below PLUS, ALL TIME AND
RESOURCES TO TRACK AND TRACE ABUSE WILL BE BILLED AT
BEACHCOMBERS (Server Provider) $40.00 PER HOUR RATE x3
(TRIPLE DAMAGES).
Examples of, but not limited to, are:
Email abuse - Unsolicited Commercial Email ("Spam") is
implicitly forbidden. UCE costs us time and money, and
using our equipment in this way will be treated like it
is - illegal theft of service. In many states, sending
spam to people without their permission is a felony
punishable by law now.
Trafficking of illegal content - in the same way that
storing illegal content on your account is banned,
likewise is the utilization of your account to traffic
illegal content, by any means or method, it must not
reside on nor pass through a Our servers.
IRC sessions - Using 123Tech, Inc.'s servers to run an
Internet Relay Chat [IRC] session is grounds for
immediate termination. This includes the use of BNC and
other redirection servers to indicate a source address
on any 123Tech, Inc.s server. Running IRC from our
servers makes them targets for attack. Bluntly put, you
are not paying us enough to act as a human shield for
your IRC wars. Don't run IRC sessions, IRC bots, IRC
servers or IRC proxies. We will give no warning before
terminating this activity and the account responsible.
Hacking / Denial of Service - Network activity that
constitutes an attack on any internet host from a
123Tech, Inc. server is grounds for immediate
termination of likely prosecution. In short - don't do
it, because we wont stand by and watch it happen.
- Site Backups
While we maintain regular backups of user data, in
preparation for the inevitable event of hardware
failure, we have some specific rules regarding the
purpose and use of these backups: as a rule of thumb -
123Tech, Inc. is not a paid online backup service. There
are actual online services out there, that will
guarantee the integrity of your data on their
repository. It is not recommended that you use your
123Tech, Inc. account as a backup service for your data.
We provide web-serving services - your disk space quota
is there for files to be served up as a website, it is
not intended as a permanent repository for such data.
This policy manifests itself in the following example
scenarios:
No restoration of files deleted by users - This policy
is, admittedly, draconian at first impression. The
reality of the matter is that we cannot provide
restoration of files specifically deleted by users,
accidentally or otherwise. The reasoning behind this is
founded in the time involved in restoring single files
from tape archives - backup tape is slow, and the time
involved in restoring a single file can run into hours.
During this time, no updating of archives can occur -
this ages the data on tape in relation to the current
information stored on the servers, placing much more
information at risk of permanent loss.
Backups for rapid restoration only - the backup operates
with the goal of rapid server restoration in the event
of hardware failure, and the retention of dynamic data [e.g
SQL databases]in the face of such events. What this
means to you directly is always keep your own copy of
your website - the service we provide is to serve web
pages, and not to act as backup server for your data.
The backup system operates to maximize site availability
in the face of catastrophe.
- User Processes
Excessive resource usage - cgi scripts or other
executable code that consumes an undue amount of CPU
time [more than 10 minutes per hour of CPU time] will be
reprioritized if possible, or we will ask you to
discontinue its use either permanently or the script is
altered by yourself or third party to operate in a less
resource-hungry manner. Failure to cease operator of the
offending executable will be considered as server abuse.
Background processes - background process [that is,
application or utilities that are started from within an
interactive shell login, and se to run permanently in
the background on a server] are not to be initiated
without prior arrangement with use. Generally, we accept
background processes, so long as they do not openly
break one of our other policies - we do however reserve
our right to examine all code before it runs on our
hardware.
Compiling - User rights to access compiler software is
available upon request and arrangement. Once again, we
choose to examine any code that is compiled and executed
from our hardware. If you need access to the CP
compiler, please contact us describing your need for
access.
- Support Restrictions
Areas we do not support - 123Tech, Inc. will make
efforts support information for configuring popular
network/web software to use internet services. However
we can in no way specifically test every piece of
software that could conceivably be utilized with our
systems, only provide general system-related
information.
The offer of any particular service does not constitute
an obligation on 123Tech, Inc.'s part to tutor the
necessary skills to utilize that service, only to
provide system-specific information.
Domain/DNS problems - in many situations, problems with
domain names/DNS issues are NOT directly the
responsibility of 123Tech, Inc.. DNS is a cooperative
system and works solely because the parties involved in
running the system agree to cooperate in the furtherance
of the DNS/domain system. We will do our best to isolate
the source of the problem at hand, however unless this
source is hardware directly under the control of
123Tech, Inc., then the task of acquiring a solution
will fall back into your hands. 123Tech, Inc. will
advise when requested, but rarely intermediate in domain
issues not directly related to the operation of one of
our DNS servers.
- Payment Policies
All accounts are set up on a pre-pay basis. 123Tech,
Inc. reserves the right to change prices at any time,
unless other terms have been agreed upon. Any account
not brought current within a week (3 days) of e-mail
notice or exceeding this time frame in any way is
subject to suspension. The customer is responsible for
all money owed on the account from the time it was
established to the time that the customer notifies
123Tech, Inc. at sales@123Tech, Inc. to request for
termination of services. All payment is in U.S.
currency.
Cancellation
123Tech, Inc. reserves the right to cancel service at
any time. All fees paid in advance of cancellation will
be pro-rated and paid by 123Tech, Inc. if 123Tech, Inc.
institutes it's right of cancellation. Any violation of
policies which results in extra costs will be billed to
the customer (i.e. transfer, space, spamming, etc...)
All of 123Tech, Inc. web hosting plans are backed by a
30 day money back guarantee. If you are not completely
satisfied with our services or support within the first
30 days of your contract, you will be given a full
refund of the contract amount. No refund is available
after the 30th day. This policy does not apply to any
additional services such as overages, referrer logs,
real audio/video, additional disk space, additional pop
accounts, etc. Due to security concerns, all account
cancellations must be done via sales@123Tech, Inc..
Refunds will be issued back to your credit card within
30 days of receipt of cancellation.
Lawful Purpose
123Tech, Inc. reserves the right to refuse service to
anyone. Customers may only use 123Tech, Inc. server for
lawful purpose. Transmission of any material in
violation of any Federal, State or Local regulation is
prohibited. This includes, but is not limited to
copyrighted material, material legally judged to be
threatening or obscene, and material protected by trade
secrets. The designation of any materials as such
described above is left entirely to the discretion of
123Tech, Inc. management. Regardless of the place of
signing this agreement, the client agrees that for
purposes of venue this contract was entered into in
Worcester County, Massachusetts, and any dispute will be
litigated or arbitrated in Worcester County,
Massachusetts.
Indemnification
CUSTOMER AGREES THAT IT SHALL DEFEND, INDEMNIFY, SAVE
AND HOLD 123Tech, Inc. HARMLESS FROM ANY AND ALL
DEMANDS, LIABILITIES, LOSSES, COSTS AND CLAIMS,
INCLUDING REASONABLE ATTORNEY'S FEES ASSERTED AGAINST
123Tech, Inc., ITS AGENTS, ITS CUSTOMERS, OFFICERS AND
EMPLOYEES, THAT MAY ARISE OR RESULT FROM ANY SERVICE
PROVIDED OR PERFORMED OR AGREED TO BE PERFORMED OR ANY
PRODUCT SOLD BY CUSTOMER, IT'S AGENTS, EMPLOYEES OR
ASSIGNS. CUSTOMER AGREES TO DEFEND, INDEMNIFY AND HOLD
HARMLESS 123Tech, Inc. AGAINST LIABILITIES ARISING OUT
OF; (1) ANY INJURY TO PERSON OR PROPERTY CAUSED BY ANY
PRODUCTS SOLD OR OTHERWISE DISTRIBUTED IN CONNECTION
WITH 123Tech, Inc. SERVER; (2) ANY MATERIAL SUPPLIED BY
CUSTOMER INFRINGING OR ALLEGEDLY INFRINGING ON THE
PROPRIETARY RIGHTS OF A THIRD PARTY; ( 3) COPYRIGHT
INFRINGEMENT AND (4) ANY DEFECTIVE PRODUCTS SOLD TO
CUSTOMER FROM 123Tech, Inc. SERVER.
Disclaimer
123Tech, Inc. WILL NOT BE RESPONSIBLE FOR ANY DAMAGES
YOUR BUSINESS MAY SUFFER. 123Tech, Inc. MAKES NO
WARRANTIES OF ANY KIND, EXPRESSED OR IMPLIED FOR
SERVICES WE PROVIDE. 123Tech, Inc. DISCLAIMS ANY
WARRANTY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. THIS INCLUDES LOSS OF DATA RESULTING FROM
DELAYS, NON-DELIVERIES, WRONG DELIVERY, AND ANY AND ALL
SERVICE INTERRUPTIONS CAUSED BY 123Tech, Inc. AND ITS
EMPLOYEES. 123Tech, Inc. RESERVES THE RIGHT TO REVISE
ITS POLICIES AT ANY TIME.
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